Woolston Lodge Surgery
Following the merge of Canute and Woolston Lodge surgeries on 1st April 2015 this website is currently undergoing development and construction.
Due to increased pressures on primary care and appointment demand from Monday 4th January we are changing our triage system. This new system will enable us to have an increase in appointment availability. From this date when you call to ask for an appointment our reception team will have a triage list of medical conditions, which has been compiled by the GP’s, which will indicate if your symptoms require you to have an appointment with a Practice Nurse, a Nurse Practitioner, a GP or will require a telephone call from a GP and the receptionist can book this for you. We would kindly ask you therefore to let our reception team know the reason you require an appointment so that they may book you with the most appropriate clinician – rest assured that all staff are bound by a code of confidentiality.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.