Woolston Lodge Surgery
** URGENT** Tuesday 12th Dec - we have a complete telephone system failure this morning which our telephone system supplier are working on resolving. We apologise for any inconvenience if you are having difficulty in contacting us by telephone, we do have the lines diverted to mobiles so we are able to receive some calls.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
New service. e-Consult
Fill out a simple online form to get advice and treatment by the end of the next working day.
We are pleased that our planned extension/refurbishment works are on-plan to be finished before Christmas.
We apologise for any inconvenience that the refurbishment of our waiting room area is currently causing for you.
We are experiencing some building-work noise and loss of some car parking capacity. With the latter in mind, please allow extra time to park and get to your appointment on time. We also apologise for any inconvenience this will cause.
Information from CQC
CQC regulates Woolston Lodge Surgery to provide care at Woolston Lodge Surgery. In November 2016, we were awarded a CQC overall rating of 'Good'.
See the report here: CQC report for Woolston Lodge Surgery
For all our latest news, please see our Patient Newsletter Newsletter November 2017
Our previous newsletters;
Newsletter March 2017
Newsletter July 2016.pdf
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 12/12/2017)