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Practice Management

  • Modern-day general practice requires skilled staff to support the doctors, so that they can give you the best possible medical care

  • Our management structure has been evolved to meet those needs and our enthusiastic team is co-ordinated by our Practice Manager.

Mrs Jayne Cruise (f)

Practice Manager

Mrs Clair Hayward (f)

Finance Manager

Mrs Lorraine Weldon (f)

Patient Services Manager

Mrs Ali Howett (f)

Operations Manager



Management Support (f)

  • Caitlin - Management Support

  • Shona - Management Support


  • The role of Receptionists/Administrators

  • Our team of loyal receptionists are here to welcome you and provide an important link for patients with the practice
  • They are here to ensure that you receive the services you require.
  • The Receptionists are very experienced and highly trained and have a lot of information at their fingertips and aim to keep the Practice running as smoothly as possible.
  • To do this they may sometimes need to ask for details of your illness for the GP's and clinical staff's benefit, but anything you tell them will be treated in the strictest confidence, as they are bound by the same rules of confidentiality as the doctor.
  • They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
  • Please do not hesitate to ask if you have any questions or queries

   Our Reception Team

  • Jo - Reception Supervisor
  • Hayley - Senior Receptionist
  • Wendy - Senior Receptionist
  • Ann
  • Debbie
  • Gail
  • Kate
  • Kathryn
  • Lynette
  • Marilyn
  • Nikki B
  • Nicky K
  • Nicky P
  • Toni

Apprentice - Megan

Our Administration Team

  • Sharon - Medicines Manager
  • Nicky - Administration Assistant
  • Sharon C - Administration Assistant
  • Marie - Administration Assistant
  • Toni - Administration Assistant
  • Karen - Administration Assistant



Our secretary is responsible for the practice mail communications and choose and book referral management 

Mrs Lesley Stapley (f)
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